Shipping policy
When will I receive my order?
Estimated delivery time is ranged between 5-8 workings days nationwide.
How will I know if Peraan has received my Order?
The Sales Order Summary emailed to you is a confirmation that your Order has been received (check promotions section). If you do not get this email, please Contact Customer Services.
Can I modify an Order after placing it?
If your order is not processed it can be modified.
How do I cancel my order?
Customers may request for cancellation any time before the order is processed. Customers are advised to contact us via email at peraanbysh@gmail.com or on our number +92 3487229912. Only the orders that are yet to be dispatched can be cancelled.
If an item has been dispatched, then the cancellation cannot be processed, and the Exchange and Refund Policy will apply. All cancellation requests will be assessed by a customer service representative prior to processing the request.